Network Services Team

Meeting Minutes
1/20/95


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Attending: Bob, Brenda, Carm, Dave, Garnet, Justin

1. Update on Justin's Internet presentation to school Business Administrators:
- there was a minor glitch with the Kellas DEMPR that may have dropped network services briefly during the presentation. Although we're not sure that the DEMPR was the problem, services seemed to work after Garnet reset it.

- Justin has scheduled a follow-up session for 4/5/95 @ 8pm in Raymond 8th floor

2. SUNYNet problems
- TCP/IP services were down from Monday 1/16 sometime until Tuesday 1/17 10am.

3. Additional link to the Internet via NYSERNet:
- Bob made a proposal to the Information Services Division to establish another link to the Internet via NYSERNet (if you would like to see the proposal, please email me).
- The ISD Directors would like to see an exact cost figure and determine if outside organizations are willing to financially support a host on our campus.

4. Direct ethernet connectivity in student centers/labs:
- a student (Chris Chmura) in Van Housen requested access to our ethernet. There are a number of concerns/issues about providing this access that we have not sufficiently answered before we do this:
o TCP/IP addressing of student machines (a student could manually enter a TCP/IP address that belonged to another campus machine, effectively disabling its access to TCP/IP-based services
o "Sniffing" information on Channel 1 ethernet segment (password security, etc.)
o no management or monitoring of student activities (e.g., they may establish a WWW site and/or support activities that are inappropriate or illegal.)
o how would an available/unused faceplate "tap" be terminated
- Carm pointed out that we already have BNC cable in student labs/centers that can be used because they connect lab machines (primarily the DOS machines at this point; SEs going into Residence Centers would introduce more BNC cables/taps that students could disconnect and use for themselves.
- Rather than give Chris direct access in Van Housen (that tap will be de-activated), Dave will ask Erik to contact Chris and give him the Shiva/Novell software he needs to print and access services via dial-in modem. - Garnet will check into converting BNC (10Base2) <-> 10BaseT so we could use a 10BaseT hub in centers and labs to control possible, unauthorized direct access to our campus ethernet. We need the converter because our campus ethernet NICs (e.g., the SE's going into Residence Centers) have BNC connectors.

5. Network Services that campus should be alerted of when there are problems. The list of those services was NOT complete last week. The complete list is:

VOICE

VIDEO

DATA

INFRASTRUCTURE

- cable infrastructure (cable plant, faceplates) - wiring closet and other network equipment (bridges, routers, hubs, repeaters)

6. Criteria (WHAT/WHY) for alerting campus of problems with a particular network service:

VOICE - voice-mail: if it goes down and is not up in 15 minutes, we need to let the campus offices know, particularly those that have items on the Switchboard's Automated Attendant menu, know because everyone's automated attendants will be down.

DATA - Email: It the problem really email services (server or client)? There are so many variables that can disrupt email--POP server; VMS email server; Unix/TCP-IP service; SMTP overload. Internet problems can also disrupt email service between ON-campus email servers (VMS <-> Unix)

Next meeting (Tues, 1/24 @ 8am): continue discussion on network services alerts.

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