Policy for Providing Network Services

to Tenants of SUNY Potsdam

 
 
From:  Distributed Computing/Telemedia
Date:  4/4/97
 
 
What network services and support are available?
 
An ethernet connection via our standard network faceplate (thin wire) will provide
the tenant access to campus-based network services other than those that require
an account name and password (e.g., Web hosts).  This connection will also give
tenants access to the Internet.  The tenant must abide by, and will be held 
responsible to, the terms the Information Technology Acceptable Use Policy in 
their use of any network service.
 
The College will provide limited technical support for network-related problems 
not related to the tenant's hardware or software.
 
The College will provide initial configuration information (TCP/IP address) and 
DNS service (domain name address look-up).
 
An individual email account will be provided at no extra cost.  The College will 
provide and configure email software and will provide limited technical support 
for email service problems not related to the tenant's hardware.  The tenant is 
responsible for learning how to use the software.  No training is provided.
 
The College will not provide an "office" or group email account.  The email 
account must be assigned to a specific individual.  This individual will be 
responsible for all activity occurring through the use of the account and must 
ensure that this activity complies with the College's Information Technology 
Acceptable Use Policy.  (see attached)
 
 
What will the tenant be billed for?
 
The charge for network access, including an individual email account,
will be $20/month for each network connection.  This fee will be added to the
tenant's monthly telephone bill.
 
 
What other costs will the tenant incur?
 
The tenant must provide their own network interface card (NIC) that meets the 
specifications outlined by the College.  A NIC can be purchased from local 
computer retail stores or from mail-order.  The tenant must obtain technical 
support for their NIC through the vendor they purchase it from.
 
The tenant must also purchase a network cable that meets the specifications 
outlined by the College.  However, if a tenant prefers, the College can provide 
a network cable and then bill the tenant for it.
 
 
I agree to abide by the conditions of this policy:
 
 
_________________________________	_________
	Tenant	                       Date
 
 
_________________________________	_________
	Robert J. Jewett, Director	   Date