Department Interviews - 1996

To: dept_chairs
From: jewettrj@potsdam.edu (Bob Jewett)
Subject: Annual Departmental Technology Interviews
Date:  3/13/96 team.desktop.computing,peter,pletchgk,stoltijm,crawfolw,lavinesp,
nuwermj,colemamc,woodbury,millercc,turbetjp,schwobtj

I will be contacting you (department chairs) in the very near future to 
set up an appointment to conduct our annual departmental technology
interview with you.  Each year we conduct this interview with your 
department so that we can:

  1. develop a proposal for the annual Student Computing Access Program 
     (SCAP) plan; and,

  2. develop our department's annual plans/strategies to address your 
     service and support needs.

  3. share information with your department about campus-wide projects, 
     SUNY initiatives, and the projects involving technology by other 
     departments.

  4. share information about our department concerns and issues with 
     respect to support.


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What's different this year? 
---------------------------
First, I will be doing the interview this year so that Doug, Justin and 
Dave can stay focused on support.  It also helps me, as we prepare our 
departmental plans, to know more directly what your needs are and what 
improvements our department should be working on.

Second, I won't be asking you about the individual computer needs of your 
faculty and staff.  This year, we are asking that you send such requests 
to your Dean.  After the Dean establishes the internal priorities for the 
school, we will work with the Deans and the Academic Computing Advisory 
Committee to combine the lists from the three schools into a campus-wide 
list and then attempt to identify funding, should it become available 
during the year.


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Preparing for the department interview:
---------------------------------------
In order to prepare for our interview, I've listed the basic questions and 
issues I would like to address with you.  It would be helpful if you would 
let me know prior to the interview if there are other issues and concerns 
you would like to discuss as well.

  1. Do you have plans for special initiatives and/or projects for the 
     96-97 school year that involve technology?  -- for your students, 
     your faculty, your department?

  2. What are your most important concerns and priorities for the 96-97 
     school year?  -- for your students, your faculty, your department?

  3. How can we improve our services and support to meet your needs?  (For 
     your reference, I've included an outline of services and technologies 
     that Distributed Computing/Telemedia supports.)


When I call to set up an appointment to interview your department, would 
you let me know if other faculty from your department will be included in 
the interview?  

Many thanks in advance,

...Bob Jewett

   Email:  jewettrj
   Phone:  267-2699 



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Services and technologies supported by Distributed Computing/Telemedia:
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Voice Technologies/Services
        Telephone
        Voice-Mail
        Campus Switchboard
        Information Center (Information TV - Channel 8; Activities HOTLINE)
        Directories (telephone/email)
        Telephone Office
                Billing for personal calls
                Assistance with telephone services

Computing Technologies/Services
        Desktop Computing support (office, student residence)
        Instructional Computing support (classroom, lab)
        Student Computing Centers (Levitt, residence halls, Kellas, Flagg, Dunn)
        Purchase program for personal computers
        Training/Demonstrations/Presentations
                Brown-bag technology sharing presentation
                Student training sessions
                Departmental training (just-in-time) for faculty/staff

 Network Technologies/Services
        Access to the national Internet
        Electronic mail
        Remote access to campus network (from home or on the road)
        File and application servers
        World-Wide Web servers
        Gopher server
        NetNews server
     
Audio/Visual Technologies/Services
        Video conferencing
        "Smart" classrooms
        Satellite/Master Antenna TV (SMATV) services
                TV to residence halls, campus
                Teleconferences
        Sound systems setup (e.g., commencement)
        Repairs/Maintenance of AV equipment