Reminder:
You must update your tickets within 10 minutes of the end of your shift. This ensures a seamless transition to the next tech.
ALL COMPUTERS ENTERING THE HELPDESK WILL BE LABELED WITH THE PERSONS NAME AND TICKET NUMBER.
You must update your tickets within 10 minutes of the end of your shift. This ensures a seamless transition to the next tech.
ALL COMPUTERS ENTERING THE HELPDESK WILL BE LABELED WITH THE PERSONS NAME AND TICKET NUMBER.
Update the ticket.
This helps us in the event a person claims we haven't tried to contact them.
This helps us in the event a person claims we haven't tried to contact them.