Reminder:
You must update your tickets within 10 minutes of the end of your shift. This ensures a seamless transition to the next tech.
ALL COMPUTERS ENTERING THE HELPDESK WILL BE LABELED WITH THE PERSONS NAME AND TICKET NUMBER.
You must update your tickets within 10 minutes of the end of your shift. This ensures a seamless transition to the next tech.
ALL COMPUTERS ENTERING THE HELPDESK WILL BE LABELED WITH THE PERSONS NAME AND TICKET NUMBER.
Well done...
You've called all your tickets, left voicemails for those you couldn't reach, and updated your tickets.
Now you can continue to work on the computers that are physically in the helpdesk.
You've called all your tickets, left voicemails for those you couldn't reach, and updated your tickets.
Now you can continue to work on the computers that are physically in the helpdesk.