Reminder:
You must update your tickets within 10 minutes of the end of your shift. This ensures a seamless transition to the next tech.
ALL COMPUTERS ENTERING THE HELPDESK WILL BE LABELED WITH THE PERSONS NAME AND TICKET NUMBER.
You must update your tickets within 10 minutes of the end of your shift. This ensures a seamless transition to the next tech.
ALL COMPUTERS ENTERING THE HELPDESK WILL BE LABELED WITH THE PERSONS NAME AND TICKET NUMBER.
Almost there....
So your hard work is starting to pay off. Have you resolved all the tickets assigned to you, or are you stuck waiting for parts, an email, or a phone call?
So your hard work is starting to pay off. Have you resolved all the tickets assigned to you, or are you stuck waiting for parts, an email, or a phone call?