Reminder:
You must update your tickets within 10 minutes of the end of your shift. This ensures a seamless transition to the next tech.

ALL COMPUTERS ENTERING THE HELPDESK WILL BE LABELED WITH THE PERSONS NAME AND TICKET NUMBER.
You're doing well.
You've been wearing your little minion fingers to nubs working on these tickets. Some time passes.. More than an hour perhaps.

Have you updated your ticket with everything you've done recently? You could be called away any moment now...