| Message Name | Error Message |
| INVALID_CATCH_ALL_GROUP_IND | Invalid Catch All Group Indicator for Routing Queue Participant Rule. Valid Values are (Y)es and (N)o. |
| Invalid Catch All Group Indicator for Routing Queue Participant, Valid Values: (Y)es and (N)o. |
| INVALID_COAS_CODE | Invalid Chart of Accounts for Routing Queue Participant Rule. |
| An invalid Chart of Accounts parameter was provided when calling a function or procedure in the Routing Queue Participant Rule API (NB_QUEUE_PARTICIPANT). The code must exist in the Chart of Accounts Validation table (FTVCOAS). |
| INVALID_DATA_SOURCE_TYPE | Invalid Participant Data Source for Routing Queue Participant Rule. Valid Values are (F)und, (G)rant, (O)rganization and (M)Group. |
| Invalid Participant Data Source for Routing Queue Participant, Valid Values: (F)und, (G)rant, (O)rganization and (M)Group. |
| INVALID_GRANT_PERSONNEL | Cannot update Personnel Indicator, Participant Data Source is not Grant for Routing Queue Participant Rule. |
| The Personnel Indicator cannot be updated as the Participant Data Source is not Grant for Routing Queue Participant Rule. |
| INVALID_GROUP_CATCH | Cannot update Catch All Group Indicator, Participant Data Source is not Group for Routing Queue Participant Rule. |
| The Catch All Group Indicator cannot be updated as the Participant Data Source is not Group for Routing Queue Participant Rule. |
| MISSING_GRANT_PERSONNEL | Participant defined as Grant, Personnel Indicator is required. |
| Personnel Indicator must be provided as the Participant Data Sours is Grant. |
| INVALID_PERSONNEL_ID | Invalid Grant Personnel Indicator for Routing Queue Participant Rule. |
| Invalid Grant Personnel Indicator for Routing Queue Participant, Valid Values: (Y)es and (N)o. |
| INVALID_QPRT_CODE | Invalid Routing Queue Participant for Routing Queue Participant Rule. |
| An invalid Routing Queue Participant parameter was provided when calling a function or procedure in the Routing Queue Participant Rule API (NB_QUEUE_PARTICIPANT). The code must exist in the Routing Queue Participant Validation table (NTVQPRT). |
| MISSING_CATCH_ALL_GROUP_IND | Missing mandatory Catch All Group Indicator for Routing Queue Participant Rule. |
| A Catch All Group Indicator must be provided. Valid values are: (Y)es and (N)o. |
| MISSING_COAS_CODE | Missing mandatory Chart of Accounts for Routing Queue Participant Rule. |
| The Chart of Accounts parameter was omitted when calling a function or procedure in the Routing Queue Participant Rule API (NB_QUEUE_PARTICIPANT). This parameter is a key value for the QUEUE_PARTICIPANT entity and must be provided. |
| MISSING_DATA_SOURCE_TYPE | Missing mandatory Participant Data Source for Routing Queue Participant Rule. |
| A Participant Data Source must be provided. Valid values are: (F)und, (G)rant, (O)rganization and (M)Group. |
| MISSING_QPRT_CODE | Missing mandatory Routing Queue Participant for Routing Queue Participant Rule. |
| The Routing Queue Participant parameter was omitted when calling a function or procedure in the Routing Queue Participant Rule API (NB_QUEUE_PARTICIPANT). This parameter is a key value for the QUEUE_PARTICIPANT entity and must be provided. |
| PK_NOT_FOUND | Cannot update Routing Queue Participant Rule, record does not exist. |
| The combination of required parameters does not refer to an existing QUEUE_PARTICIPANT entity. |
| P_CHILD_EXISTS | Cannot delete Routing Queue Participant Rule, Effort Certification Default Queue Rules exist. |
| An attempt was made to delete a QUEUE_PARTICIPANT record, but a child record with these key values was found. |
| P_DELETE_FAILED | Cannot delete Routing Queue Participant Rule, record does not exist. |
| An attempt was made to delete a QUEUE_PARTICIPANT record, but a record with these key values (or rowid) could not be found. |
| P_GROUP_EXISTS | Cannot delete Routing Queue Participant Rule, Routing Queue Groups exist. |
| An attempt was made to delete a QUEUE_PARTICIPANT record, but a child record with these key values was found. |
| P_NTRLRDQ_EXISTS | Cannot delete Routing Queue Participant Rule, Labor Redistribution Default Queue Rules exist. |
| An attempt was made to delete a QUEUE_PARTICIPANT record, but a child record with these key values was found. |
| P_UPDATE_CATCH_ALL_FAIL | Cannot update Catch All Group Indicator for Routing Queue Participant Rule, Default Routing Queue Action must be Approve. |
| An attempt was made to update a QUEUE_PARTICIPANT record, but Default Routing Queue Action must be Approve. |
| P_UPDATE_DATA_SOURCE_FAIL | Cannot update Participant Data Source for Routing Queue Participant Rule, Participant Data Source is used in one or more Default Routing Queues. |
| An attempt was made to update a QUEUE_PARTICIPANT record, but Data Source is used in one or more Default Routing Queues. |
| RECORD_EXISTS | Cannot create Routing Queue Participant Rule, record already exists. |
| An attempt was made to create a new QUEUE_PARTICIPANT record, but a record already exists with these key values. |