Electronic communication services

Electronic communication services are essential to the effective utilization of computing resources on our campus. They provide the interpersonal component to computing where users can communicate directly with each other. These services also establish a critical link to other institutions by electronically breaking through the geographic isolation of our campus. But, to be utilized effectively, these services must be virtually transparent in operation and accessible by the campus as a whole. As technology advances in this area it will be important to plan our services so that they will incorporate all aspects of communications--voice, video and data.

Goals:

To establish communication service standards which are seamless in operation, reliable, transparent in use and user-friendly

To support and promote the integration of voice, video and data technologies in the delivery of campus communication services

BITNET

This is the single-most important off-campus service we maintain. It connects our campus to a rapidly growing international network of universities, colleges, research institutions, and non-profit organizations. It is used extensively to exchange messages and files between SUNY schools and is increasingly important to our faculty who use it to maintain long-distance professional relationships and conduct research projects with their remote colleagues via file exchange, electronic conferencing, mail and interactive messaging.

Goals:

To maintain our current membership status with BITNET

To provide BITNET service to all faculty, staff and students

To manage and regulate the use of interactive messaging via BITNET

To provide reliable service on a local level for BITNET communications

To offer one-on-one instruction and support for faculty members, who are conducting research or working on projects through BITNET facilities

To offer at least one workshop or presentation on BITNET each semester

To support the mailer and file formatting standard used by the majority of BITNET nodes

To support reliable, timely BITNET service; that is, mail and files sent to other BITNET nodes should arrive at their destination within minutes of their transmission

Electronic mail

Electronic mail (email) provides the campus with a private medium to exchange messages, as opposed to the public medium the electronic conferencing system provides (see Conferencing below). Email is currently limited to users of the campus mainframe.

Goals:

To establish a distributed electronic mail system which is based upon the X.400 standard and will function via the campus and departmental networks, personal computers and centralized computing facilities

To integrate the campus and BITNET email systems

Conferencing

The Potsdam College Conferencing System incorporates all of the features of electronic mail and much more. It is designed to foster public and private, group-oriented communications. It also maintains an on-going transcript of the group's dialogue. As a result, an individual may read, review and contribute to a conference discussion at any time. At present, the system not only supports general discussions but academic coursework in anthropology, computer science, history, psychology, music and teacher education.

Goals:

To establish a distributed electronic conferencing system which is based upon the ISO standards and will function via the campus network, personal computers and centralized computing facilities




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Document prepared by Robert Jewett. Email: jewettrj@potsdam.edu