1. to increase the effectiveness, productivity and creativity of students, 
   faculty, staff and administrators by:

providing outstanding voice, video and desktop data services and     
  support based upon assessed customer requirements;

supporting and promoting the College's technological competitiveness 
  in higher education;

keeping the campus well-informed about our services and relevant 
  technological trends and developments; and by,

partnering with other campus departments and SUNY schools to meet 
  our goals and support the mission of the College.


2. to create an exciting, rewarding and challenging place to work that enhances         
   the quality of life for every member of the department.