Customer Services Support Team


AGENDA for 8/7/96:

1.  Review goals

2.  Switchboard - where?  how will it be handled for 96-97?

3.  What tier 1 services will CST support and how?

4.  Student Tech workers:
      - where are they to be located?
      - who do they report to?
      - what becomes of Carson 105 space

5.  Tracking system - demo

6.  Initiating tracking system - taking service request immediately

7.  Move to Kellas 100
      - review (problems, needs)
      - notifying our customers (other than the door sign)

8.  Team leadership/membership


Last modified: 8/7/96
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