Questions to Ask Ourselves?

Can TeleMedia use Kellas 100 as their helpdesk location?



Can Distributed Computing use Kellas 100 as their helpdesk location?



Can people (staff/students) serve dual purpose (DC and TM) functions at the helpdesk or will we always have to have a DC person and a TM person?


Knowing that everyone has different work styles and environments, does this improve DC/TM.

Does this meet our mission?