Last department meeting:  3/27/97        Next meeting:  4/24/97

AGENDA:

1.  Development

a. Opportunities to disseminate/collect information:

   - Res Life "Quality of Life" survey (Darrin)

   - Admissions' mailing to incoming students (Darrin)


b. Kellas security

   - any new concerns/problems with Kellas?

   - WNPE/WNPI tenants


c. Associated Colleges/SUNY Canton vendor display 4/23 (van)


d. Proposals being developed

   - Life-cycle approach to information technology resources

   - Partnering with ITMM to provide training/development
     (team leadership; understanding where this commitment fits in       
      our departmental priorities/plans)


e. Admissions' Open House on Monday 4/21 (Justin)



2.  Planning

a. Departmental interviews - still want to see interviews?

   97-98 Planning (interview reports, etc)

   1997 College Planning document from Jean Scott (my summary)


b. Campus power outage on Monday 4/14:  

    - departmental preparations
    - aftermath


c. Customer service issues 
   
   - Customer Service meeting on 4/28 from 9am - 11am

      AGENDA:

      * Is it clear who does what in our department? 
 
      * What should be known by everyone in the department about 
        what we do? (e.g., policies, processes, etc.)

      * What should we be telling our customers/partners about what
        we do?

      * Is our customer "interface" okay?

      * What topics/information should be available at the Helpdesk?

      * What information/publications should we have prepared and
        available (and how is it to be made available--Web? paper?)


d. Technology/Learning Technology Roundtable workshop (Steve 
   Gilbert) 
   
   - 4/25 @ Clarkson's Cheel Center
   - 4/26 @ SUNY Potsdam Student Union


e. Lapsing funds 

   - analysis
   - prioritization




3.  Management

a. Next meeting:  Thursday, 4/24/97 @ 9am



Other items/news:

   Around the table




References:
  * Our Department mission

  * Departmental priorities

  * Departmental policies

  * Our 96-97 departmental team/plan 

  * Staying informed and communicating w/ our departmental newsgroup
    ("dctm")

  * Information Services Division's  plan for 1996 - 2000