Distributed Computing/Telemedia Staff Meeting

                                AGENDA (2/28/95)

1. Establish our mission statement.

   - Review minutes/feedback:

   (ORIGINAL)
   The mission of the Distributed Computing/Telemedia department is:

  1. to increase the effectiveness, productivity and creativity of
     faculty, staff, administrators and students in their various
     College roles (research, learning, teaching, student services,
     management of college resources) by:

     o  providing outstanding voice, video and desktop data services and
        support based upon assessed customer requirements;

     o  satisfying customer requirements for basic information technology
        and services;

     o  supporting and promoting the College's technological competetiveness
        in higher education through partnerships with other Information
        Services' departments and other SUNY schools; and,

     o  informing the campus of technological trends and developments.


  2. to create an exciting, challenging place to work that emphasizes the
     quality of life for every member of the department.

--------------------------------------------------------------------------------

(REVISED)
The mission of the Distributed Computing/Telemedia department is:

  1. to increase the effectiveness, productivity and creativity of students, 
     faculty, staff and administrators by:

     o  providing outstanding voice, video and desktop data services and
        support based upon assessed customer requirements;

     o  supporting and promoting the College's technological competitiveness in 
        higher education;

     o  keeping the campus well-informed about our services and relevant 
        technological trends and developments; and by,

     o  collaborating with other campus departments and SUNY schools to meet our
        goals and support the mission of the College.


  2. to create an exciting, challenging place to work that enhances the
     quality of life for every member of the department.

                                --------------

   Is this is what we are about? Is this what we want to be about?

   Does this mission encompass your work?  Is something you do missing from it?

   Will this mission give us the goals that what we want to be evaluated by?




2.  Define our customer.

    - What, if anything, was discovered by identifying the customer(s) for
      each service/task you perform?



3.  Report on DC/Carson office meetings



4.  Exercise:

    - What is most important to you about working in the DC/TM dept?  (e.g.,
         salary, working with technology, ...)

    - What do you like most about working in the DC/TM dept?

    - What do you dislike most about working in the DC/TM dept?

    - If you could change one thing about your job, what would it be?

 

NEXT STEPS:

 - establish departmental goals
 - establish teams to meet those goals
 - evaulate our progress