Department Interviews - 1997

Interview with:  Eileen Raymond, Interim Dean
                 School of Education

Interview date:  2/12/97



Questions:

   
1. How satisfied you (and your school) are with technology support and 
   services?

   * Timliness of support was particularly bad last semester.  It really 
     makes a difference to hear from DC/TM that someone is working on the '
     problem (a variation on the notion that, "Your customer wants to know 
     you care before they care that you know.")



2. What services and support could be improved?
   
   * Many staff still seem mystified by the telephone system.  The features
     (voice-mail lists; greeting options) may need to be explained again via
     a brown-bag session or special training.

   * Basic instructional technology (overheads, etc) is lacking in most 
     classrooms.

   * Old hanging B&W TVs should be removed from the walls in the classrooms
     of Satterlee Hall.

   * Satterlee 200 and 220 should be targeted for projection technology.
     Check with Chuck Mlynarczyk on this.

   * Check with Health & Physical Education on the need for more 
     instructional space in Maxcy.

   * Target Satterlee Hall or Flagg Hall for future Distance Learning 
     facilities.  These buildings are used much more for evening classes.

   * Find out why the graduate web pages are not linked on the Education
     homepage.  O'Shaughnessy's class needs to know how to do this.

   

3. Is your school considering any new technology initiatives for the next 
   year?

   * Upgrade Satterlee 300 projection system (being ordered).   

   * There may be a "consortial degree" offered by the SUNY colleges in the
     North Country at Ft. Drum.  If so, it would be supported by distance
     learning technology.  Gary Coleman would be the point person for this
     at our campus.



4. What are your most important concerns and priorities for the next
   year?

   * All faculty have appropriate equipment.

   * Position our college to be an appropriate player in distance learning.

   * Be sure to talk with Chuck Mlynarczyk about the 4 new faculty coming in
     and what the plans are for getting them a computer.

   * Be sure to talk with Neal Johnson about new faculty arriving and what
     the need is for more instructional space in Maxcy Hall.

   * Be sure to talk with Gary Coleman about the needs of Continuing 
     Education.

   * Each person above should also be thinking about "transformative gifts" 
     that would be part of the new Capital Campaign.