Desktop Computing Team Meeting

5/4/98

Last department meeting: 3/20/98            Next meeting: TBA  

 

AGENDA:

1. Review progress on:

• Cross-platform calendar/scheduling project (see FMPro item)
  • Eudora Planner. Review Windows/Mac-beta results to date
• TCP/IP-based conferencing service project (see FMPro item)
  • Members of BearFacts are looking at "conferencing/chat" programs on the Web to see which ones we would like to adopt as a campus.
  • Wilda Sutfliffe may recommend a system (ACT) and demo it in an upcoming brown-bag
• Faculty-oriented facilty project (see FMPro item)
  • The offer from Tektronix to provide us with a "free" color laser printer has expired.

2. Life-cycle project update

• Finalize the Life-cycle budget for 1998-99
  • Software to be included in lifecycle budget ($100K portion)
    • Notes from 2/17/98 meeting (basic, common software for all computers; printers; installation)
    • Notes from 3/2/98 meeting (memory upgrades; special software)
    • Notes from 3/20/98 meeting (Server replacement)
      
      
• Update on timeline/student employement (funding, housing)
• Create a computer record for each 1st-year life-cycle participant when the computers are ordered.
• How can we determine customer (employee/dept/Priorities Council) satisfaction, and department satisfaction, with the implementation of the 1st year of the life-cycle employee computer plan?

3. NEW Issues to be addressed:

• Review departmental interview notes/TO-DOs
  
  
• Establishing a Service-Level Agreement with the department based upon the hardware/software that we will support for each user in the department (this would include specialized software such as PageMaker, etc.)
  • What else are we concerned with in terms of expectations and service levels agreed to by us/dept ?
    
    
• Can we make a Mac/Wintel CD of our standard software that home users have had to download? (e.g., Communicator, Eudora)

4. Upcoming issues to be addressed:

• Campus computing platform strategy. See Colby College report (3/17/98):
  • Committee's Final Report (w/ frames)
  • Task-Force working paper prior to final report

Around the table

References:

• Our Department mission 
• Departmental priorities
• Departmental policies/processes/procedures
• 97-98 Planning (interview reports, etc)

Contact: R. Jewett (Email: jewettrj@potsdam.edu)