Information Center Team

Mission of the Information Center Team:

   To use voice, video and data technologies as a means of:

     - meeting our dept. mission of keeping the campus well-informed;
     - publishing information, announcements,
         for members of our department as well as the campus and the public;
     - assisting other teams and departments with the publishing of tips and
         documentation on services/resources offered;
     - alerting the campus of problems with campus information technologies
         and DCTM services.

Goals for Information Center Team (1995-96):

     - Answer switchboard
     - publish the weekly Campus Activities sheets
     - Produce and distribute Student Technology Guide
     - Develop InfoChannel layout and overall "look"
     - publish current events/announcement on the campus InfoChannel
     - Enter daily information into Activities Hotline (x4444)
     - Enter data into College/Community Calendar
     - Publish and distribute faculty/staff directory
     - Publish and distribute student directory
     - Update and publish Email At-A-Glance
     - Assist other department teams in publishing documentation on 
         services/resources
     - publish public information from our dept. on our campus 
         WWW/gopher server (describing departmental services/functions)
     - improve the look-and-feel of our departmental WWW documents
     - Assist with the collection/publishing of HELPDESK questions/answers
     - publish information for internal departmental use
     - publish *internal* dept. WWW newsletter
     - maintain the network services HOTLINE (x2884) as a current source of
         information regarding problems with network services.
     - Participate in BearFacts team meetings as needed
     - Maintain and update Gopher (BearFacts) information


Long-term goals:
     - Establish information tree (who gets phoned/emailed in emergencies, 
         or when info needs to be disseminated in timely fashion)
     - Produce and distribute administrative calling guide(policies & 
         procedures manual)
     - Design newsletter/brochures and templates